Where are non-disciplinary counseling records maintained?

• A. Records Center
• B. Human Resources
• C. Patrol Division
• D. Training Division

Answer: (D)

Non-disciplinary counseling records are meant to document coaching and guidance aimed at improving performance, not punishment. They’re best kept where training and development are managed, so supervisors can link feedback to specific training opportunities and track progress alongside an employee’s learning plan. The Training Division handles training records and development activities, making it the most appropriate home for these counseling notes. Records Center is a general archival space, not focused on ongoing development records; Patrol Division’s duties are operational, and Human Resources handles disciplinary actions and personnel actions rather than routine developmental counseling. So, the Training Division best fits the purpose of maintaining non-disciplinary counseling records.