What must occur prior to filing a formal report of an individual grievance?

• A. The remedy sought must be documented
• B. The time and date of the incident must be recorded
• C. The grievance must be reviewed by legal counsel
• D. The conference with the next higher-level supervisor must be requested

Answer: (D)

Before filing a formal grievance, you’re expected to engage through the supervisory chain to address the issue at the lowest practical level. This conference with the next higher-level supervisor gives management a chance to hear the matter, gather facts, and determine whether it can be resolved informally or if a formal process is needed. It preserves the integrity of the chain of command, ensures the employee follows the established procedure, and helps avoid unnecessary formal filings when an early, cooperative resolution is possible. This step also sets the stage for how the remedy sought is considered and what evidence or documentation may be needed, while keeping other steps like collecting the incident date/time or potential legal review for later parts of the process.