The supervisor has responsibilities when violence or threats of violence are occurring. Which option best reflects these responsibilities?

• A. All of the above
• B. Separate involved parties
• C. Defuse violence
• D. Complete paperwork

Answer: (A)

When violence or threats are happening, the supervisor’s priority is safety plus effective incident management. Separating the involved parties reduces immediate risk and prevents further contact that could escalate the situation. Defusing violence uses calm, controlled communication, clear directions, and non-threatening stance to lower tension and protect everyone involved. Completing paperwork ensures there is a clear record of what occurred, what actions were taken, and what follow-up is needed, which supports the investigation, accountability, and future safety measures. Taken together, these steps cover immediate protection and proper administrative handling, so doing all of them is the best approach.