If the remedy proposed at the first level does not resolve the grievance or is not acted upon in time, the grievance may be given to the next in line supervisor within how many working days from the date the grievance was filed?

• A. 3 days
• B. 5 days
• C. 7 days
• D. 9 days

Answer: (A)

Escalation timing in a grievance process is about keeping the issue moving up the chain of command so it’s resolved promptly. When the remedy at the first level either doesn’t solve the grievance or isn’t acted on in time, the next supervisor should review the matter quickly to prevent delays and demonstrate accountability. The clock starts on the date the grievance is filed, and the next in line should take action within three working days. This tight timeframe emphasizes urgency, helps maintain momentum, and ensures the issue is addressed without unnecessary holdup.

Longer windows like five, seven, or nine days would slow the process and could reduce accountability, allowing grievances to linger without timely oversight.