How must shift-exchange requests be submitted?

• A. In writing in a memorandum indicating when shifts will be worked and paid back
• B. Verbally
• C. Via email only
• D. Posted on bulletin board

Answer: (A)

Written, formal documentation is required for shift-exchange requests to ensure a clear, official record that can be reviewed and referenced. Submitting in writing in a memorandum guarantees all essential details are captured—specifically which shifts are involved, when they will be worked, and how the pay-back shifts will be scheduled. This formal approach helps prevent miscommunication, supports proper scheduling, and provides a verifiable trail for supervisors to approve or adjust.

Verbal requests lack a persistent record and can be forgotten or misremembered. Email-only submissions or bulletin-board postings may not meet the agency’s requirement for an official, auditable document and can be harder to track or route through the proper approval channels.