How many steps does the Incident Review Process include?

• A. 6
• B. 7
• C. 8
• D. 9

Answer: (C)

Eight steps are used to ensure a thorough, disciplined path from the moment an incident is identified to the point where learning is captured and actions are completed. This structure typically includes initiating the review, gathering and preserving data, examining timelines and evidence, interviewing involved personnel, identifying root causes and contributing factors, developing recommendations, assigning corrective actions with deadlines, and producing a final report that documents findings and lessons learned. Each step supports the next, promoting accuracy, accountability, and continuous improvement.

If the count were fewer, a crucial stage like root-cause analysis or action monitoring might be skipped, leaving gaps in understanding or accountability. Adding more steps can make the process feel unwieldy without adding real value. Eight steps strike a balance between completeness and practicality.