Direct observation may be performed at the direction of IA.

• A. HR
• B. MRO
• C. Employee
• D. IA

Answer: (D)

Direct observation is an investigative step used to gather firsthand, observable evidence about behavior or conduct. In policing, Internal Affairs oversees investigations into officer conduct and has the authority to authorize and direct such observation to ensure the evidence is collected in a controlled and impartial manner. This ensures proper oversight and due process in the investigation. HR handles personnel policies and routine discipline, not directing investigative actions within IA; an MRO deals with medical review, not investigative direction; and an employee does not have the authority to direct investigations. Therefore, direct observation would be performed at the direction of Internal Affairs.