Allegations of what cannot be processed through the contractual grievance/arbitration procedure?

• A. Employee health and safety
• B. Employee discrimination
• C. Pay disputes
• D. Patron misconduct

Answer: (B)

Grievance/arbitration is a contract-based process for disputes arising from the employment agreement—things like pay, hours, working conditions, or contract interpretation. Allegations of discrimination involve violations of civil rights laws and usually require enforcement through government agencies or the courts, not the contract’s forum. While the contract can cover many workplace issues, it cannot override or resolve statutory rights, so these discrimination claims typically aren’t processed through the contractual grievance/arbitration procedure. The other issues—health and safety, pay disputes, and patron misconduct—are more directly tied to contract terms or workplace rules and are commonly addressed within the grievance/arbitration process.